Frequently Asked Questions
Everything you need to know about shopping with Every Ounce.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Currently, Every Ounce ships to the United States and Canada. We are working on expanding to more international destinations soon.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your status directly through the 'Order History' section of your account.
Are your products covered by a warranty?
Many of our retail products come with a manufacturer's warranty. Please check the specific product description or contact our support team for warranty details on individual items.